We deliver to Mainland UK with 3-5 day Economy Shipping and 1-2 Express Delivery options. We also ship to all major European Countries.
Options for mainland UK deliveries are:
Free UK 3-5 Day Delivery on orders over £150.00*
Economy Delivery (3-5 working days)
Up to 100g – £1.00
Up to 250g – £2.80
Up to 1kg – £3.95
Up to 2kg – £4.50
Up to 3kg – £4.75
Up to 4kg – £5.95
Above 4kg- £7.50
Express Delivery (1-2 Working Days)
Up to 100g – £1.50
Up to 250g – £3.30
Up to 1kg – £4.50
Up to 3kg – £5.95
Up to 4kg – £7.50
Above 4kg – £10.00
*Free delivery is only available on website prices and is for 3-5 Day UK Delivery.
*Cart must be equal to or greater than £150.00 after any discounts are applied.
Delivery times to remote areas of the UK and off shore Islands can be extended.
For Next Day Guaranteed Delivery please contact us.
European Courier Delivery
Up to 500g – £12.00
Up to 1KG – £14.50
Up to 2KG – £22
Up to 5kg – £24
Above 5kg – £26
Ski Delivery £26 per pair
VAT to Non EU Countries will be refunded where applicable after purchase.
*Delivery to Non European Countries, please contact us, we are in the process of setting this option up but for the meantime contact us.
Before returning an item to us you must contact us and advise us of the problem either by email at firstname.lastname@example.org or by telephone on 01143 484320
Non-faulty items must be sent back unused in their original packaging with labels intact and within 14 days of the invoice date. Please include the original receipt. Once received, we will offer an exchange or a full refund if required. Please note once bindings have been mounted onto skis at your request the skis are deemed to be used and therefore cannot be refunded.
You will be required to pay postage when returning your items to us. Please note that these return postage costs are non-refundable. Items returned must be properly packaged and sent fully pre-paid to our address.
Ski Racing Supplies, 15 Netherthorpe Lane Killamarsh Sheffield S21 1DA
When returning any item we strongly advise that you request a receipt/proof of delivery in case of non delivery or damage. We reserve the right to withhold the refund if a proof of delivery is not obtained or the item is returned damaged and in such events it is your responsibility to pursue a claim with your carrier. Ski Racing Supplies cannot be held responsible in this case.
Please include your name, address, telephone number, a copy of all invoices or receipts and a covering letter explaining why you are returning the item and if you would like us to refund or exchange the item. With any returns we reserve the right not to refund any item returned in poor condition or after the 14 day period.
All products purchased from Ski Racing Supplies are guaranteed against manufacturing defects but these guarantees may vary depending on products & manufacturers. If you think that your item is faulty then please contact us as soon as possible. All items will be inspected by ourselves and often by the manufacturer before being deemed faulty. Once we are satisfied that the goods are faulty, depending on the circumstances they may be repaired, replaced, exchanged or refunded.
If the goods supplied to you are damaged on delivery, you should notify us by phone within 7 days of receipt of the goods.
Extended Christmas Returns
We have extended our returns policy to the 8th of January 2018 for any orders placed between the 22nd of November to the 22nd of December. If your order is placed outside this time frame standard returns policy will apply. We must have contact from you by January 8th 2018 to organise an exchange or refund. Standard returns policy for skis applies.